Privacy Policy

Effective date: Mar 24, 2026

Welcome to PedalPlex. Protecting your personal data is a priority.
This Privacy Policy explains how we collect, use, and protect your personal data in accordance with applicable data protection laws, including the GDPR.
By using our web app, you agree to the practices described in this policy.

1. Data Controller

The data controller is:
Email: support@pedalplex.com
Location: Milan, Italy

2. Types of Data We Collect

We may collect the following categories of personal data:
- Account Data: Email address, username, and encrypted password.
- User Content: Pedalboards, presets, and configurations you create within the app.
- Usage Data: IP address, device and browser information, pages visited, interactions, and session timestamps.
- Registration date - Last login - Number of logins performed - Cookies and Tracking Technologies: Technical cookies required for functionality and, where applicable, analytics cookies.

Types of Cookies we use:
- Strictly necessary: required for the website to function properly, e.g., to keep your session active. These cannot be disabled.
- Analytics / performance: help us understand how users interact with the website, e.g., which pages are visited. Activated only after your consent.
- Functional: remember your preferences, such as language or display settings.
- Marketing / advertising: track user behavior to deliver relevant content or promotions. Activated only after your consent.

3. Purposes of Processing

Your personal data is used for the following purposes:
- Service provision: to create and manage your account and provide core features.
- Platform improvement: to analyze performance, debug issues, and improve usability.
- Communication: to send service-related communications and, where consent is given, newsletters.
- Security and fraud prevention: to protect the integrity of the Service.
- Legal compliance: to comply with applicable laws and legal obligations.

4. Legal Basis for Processing (GDPR)

We process your data under the following legal grounds:
- Performance of a contract (Art. 6(1)(b)) – to provide the Service.
- Consent (Art. 6(1)(a)) – for optional communications and non-essential cookies.
- Legitimate interest (Art. 6(1)(f)) – to ensure security, prevent abuse, and improve the Service, balanced against your rights.

5. Sharing Your Data

We do not sell your personal data.
We may share your data with:
- Service providers (e.g. hosting, analytics, infrastructure), acting under contractual obligations.
- Authorities, where required by law or to protect our legal rights.

6. International Data Transfers

Some of our service providers may be located outside the European Economic Area (EEA).
In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).

7. Data Retention

We retain personal data only as long as necessary:
- Account data: for the duration of your account
- User content: until deletion or account removal

Upon account deletion, data will be deleted or anonymized unless retention is required by law.

8. Your GDPR Rights

You have the following rights:
- Access your personal data
- Rectify inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent at any time

To exercise your rights, contact: support@pedalplex.com

You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali).

9. Security Measures

We implement appropriate technical and organizational measures to protect your data.
However, no system can be guaranteed to be completely secure.

10. Cookies

We use cookies and similar technologies to provide essential functionality and, where applicable, analyze usage.
Where required, we request your consent before using non-essential cookies.

You can manage your preferences via the cookie banner or your browser settings.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in law, technology, or our practices.
Continued use of the Service constitutes acceptance of the updated policy.

12. Contact Information

For any questions regarding this Privacy Policy:

Email: support@pedalplex.com